What is included with a service agreement?

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In addition to an annual preventative maintenance visit (on-site or remote), the following is included with a service agreement:

  • 5% discount on PM service parts
  • 15% discount on additional serviceable parts during scheduled PM visit
  • 15% discount emergency visits, in-house service and loaner modules
  • Complete evaluation of methods, as required
  • Perform software maintenance, as required
  • Additional training if required (time permitting)
  • Toll-free telephone and web-based support
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